By Sean Reifschneider Date 2011-08-02 13:46 Tags failure, intel, nclug, sean reifschneider, ssd
I've been following this Intel forum thread on failures of the 320 series of SSD drives for a while now after having the Tom's Hardware article on it pointed out to me by our friends at Pattern Review.
So far it's been fairly full of speculation with little concrete information available... A week ago Intel responded that firmware fixes were being worked on.
Read on for more details about this, including the failure I've experienced.
This has been curious for me, because we've been using Intel drives of many flavors for several years, and they've been rock solid. Even in laptops, where power-management issues often result in the systems being power-cycled, one of the events reported to causing this issue.
That is, until this weekend... Now, here's the catch: all the reports so far are related to the Series 320 drives. The drive I had fail is an X-25E 32GB drive. And it's failed in exactly the same way, reporting 8MB (not GB mind you :-) size. This drive is dramatically different from the Series 320 drives using SLC rather than MLC.
Another interesting data point is that this drive almost certainly did not suffer a power loss when this problem occurred. The drive is in a system in our facility, which has an in-rack transfer switch that switches between 2 power circuits fed from 2 different in-room transfer switches, each fed from 2 distinct UPSes and generators. In short, we don't lose power...
Here are the details I know:
It's hard to say at this point, since Intel is being fairly tight-lipped about it, so all I can do is speculate. But either I've had a totally unrelated failure that looks very similar to what others are reporting with the Series 320 drives, or the problem is more widespread than initially thought.
All these details have been provided to Intel, but so far there has been no response.
As always, make sure you have good backups.
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